For any further queries, please Contact Us.
Free returns are available for all full-price items within 14 days of receipt, provided the return conditions specified below are met. Instructions are provided below.
Purchases must be returned from the original shipping location with the original Returns Form.
Items returned must be in their unused original condition with all Barabas item tags attached and any related accessories or instruction booklets included.
- Incomplete, damaged, worn, soiled, or altered returns or anything Barabas reasonably believes has been used, will not be accepted and therefore sent back to the customer. Where an item is supplied with a hygiene strip, the item can only be returned if the hygiene strip has not been removed and remains intact.
RECEIVING A REFUND
Refunds will be credited to the original purchaser's method of payment.
On receipt of a return, we will process the refund as soon as possible. We estimate refunds will be made by your payment method provider within 7-10 working days. Working days are Monday to Friday excluding US public holidays.
- If the item which you are returning was purchased in a currency other than your local currency, any refund will be paid in the same currency as the purchase. Due to fluctuations in currency exchange rates, the amount refunded may be higher or lower than the original price paid.
Please return your order to us within 30 days of the shipping date for all full-price items and within 14 days for all sale items for a refund using the free return service, ensuring that the return conditions are met. A new order can be placed through barabaswholesale.com at any time or if you Contact Us you can place an order via our Customer Service team.
ORDER CANCELLATIONS AND AMENDMENTS
In certain circumstances, before your order has been dispatched, we may be able to cancel your order. Please Contact Us by telephone as soon as possible after placing your order and Customer Service will advise if cancellation is available.
Please note, that we are unable to combine orders, change the size, edit your billing and shipping details or add pieces to an existing order once it has been placed.
If your order cannot be canceled it will be processed and, subject to being accepted by us, a confirmation email will be sent upon shipping. Once the order is delivered, any items that meet the return conditions can be canceled by following the instructions for Returning Your Purchase above.